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Introduction

Chihiro Sato looks into all sorts of leisure (surplus, desire, blank margin, luxury etc) that may not be mandatory for a minimum standard of living. Not the simple and frugal that directly links with productivity improvement, but a way of living that copes well with blank margin times. Methodologies the project undertakes will be on ethnography like the anthropologists do, new combinations of resources like the economist Schumpeter states, designing service through the service-dominant-logic perspective like the marketing domain does, and create ecosystems and institutions that will lead to a service design.

Achievements

■Accessing Cultural Experiences
・Research Objective: Investigating creative experiences of how to approach various cultural activities for an sustainable ecosystem
- Title:Care-full Design Sprints, Online?: Addressing Gaps in Cultural Access and Inclusion during Covid-19 with Vulnerable Communities in London and Tokyo,Kit Braybrooke, Stephanie Janes, and Chihiro Sato, Wicked Problems in the Age of Tech (C&T '21). ACM, New York, NY, USA, 25–37,,DOI: 10.1145/3461564.3461583
- Title:Origin Based Education Tool to Encourage “Ethical” Consumption of Coffee,Adam Jordan, Chihiro Sato, 2023 Society of Service Science 11th National Conference
- Title:Your Secret Spot: A Cultural Box Exchange Service that Provides Surprising Experiences Related to Places.,Xun Huang, Zehui Chai, Yueran Wang, Chihiro Sato, 2022 Society of Service Science 10th National Conference
- Title:Afterglow Postal Service: A new postal service located at airports where travelers enrich their last moment of travel by sending postcards to the future self.,Marisa Sano,Chihiro Sato,and Masato Yamanouchi,2021Society of Service Science 9th National Conference
- Title:Design and implementation of a series of online co-creation design workshops,Karin Ogino,Kiyoko Itagaki,Marisa Sano,Arata Hoshino.and Chihiro Sato,2021Society of Service Science 9th National Conference
■Aging in Community
・Research Objective:Seeking for ways to deliver well being to the elderlies living in a community residential complex
- Title:The Role of ICT Tools through a Community Program Co-creation in a Japanese Aging Community,Jianrui Zhao, Dunya Chen, Giulia Barbareschi, and Chihiro Sato,The Role of ICT Tools through a Community Program Co-creation in a Japanese Aging Community. In CHI Conference on Human Factors in Computing Systems (CHI ’25). ACM, New York, NY, USA, 10 pages,DOI: https://doi.org/10.1145/3706598.3714158
- Title:Sticking With Electronics for Crafting Practices: An Inclusive Approach to Promote Making Literacy Among Older Adults,Giulia Barbareschi, Chihiro Sato, Seray Senyer, Michael Pan Junpeng, Jianrui Zhao, Dunya Chen, Kirsten Ellis, and Kai Kunze,In CHI Conference on Human Factors in Computing Systems (CHI ’25). ACM, New York, NY, USA, 18 pages,DOI: https://doi.org/10.1145/3706598.3714234
- Title:Enhancing Self-Reflection in Older Adults through Collage Making,Adwitiyo Pramudito, Giulia Barbareschi, and Chihiro Sato,In IoT '23: The International Conference on the Internet of Things (IoT2023). ACM, New York, NY, USA. 236–239,DOI: 10.1145/3627050.3631568
- Title:Design of Ride Sharing Service “ZOUGAME” in Neighborhood Community,Minako Matsui, HongYu Chang, Satomi Manzaki, Chihiro Sato, and Naohito Okude, In Future of Information and Communication Conference, pp. 826-835. Springer, Cham,DOI: 10.1007/978-3-030-39442-4_61
■Art Welfare
・Research Objective:Crafting intersections where art and welfare are likely to encounter
- Title:International Perspective on Collaborative Community Art Project Repurposing Empty Community Spaces,Karina Tristandy, Chihiro Sato,2025 Society of Service Science 13th National Conference
■Inclusive Employment
・Research Objective:Prospecting service ecosystems on how firms/organizations could be inclusive from employment perspective
- Title:A Reflective Journey for Employees with Intellectual Disabilities: Rediscovering Competency Through AI-Enhanced Iron Beads Crafting,Sifan Chen, Danyang Peng, Giulia Barbareschi, Dunya Chen, and Chihiro Sato,In CHI Conference on Human Factors in Computing Systems (CHI ’25). ACM, New York, NY, USA, 18 pages,DOI: https://doi.org/10.1145/3706598.3713984
- Title:Building Collaborative Art Creation Environment for People with Intellectual Disabilitiesthrough Adaptive Fabric Art Workshops,Qianrong Fu, Giulia Barbareschi, and Chihiro Sato,In The 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS ’24), ACM, New York, NY, USA, Article 112, 4 pages,DOI: 10.1145/3663548.3688497
- Title:Empathy-Building Through Personalized Pixel Crafting: A Co-Creation Platform for Researchers and Individuals with Intellectual Disabilities,Sifan Chen, Giulia Barbareschi, and Chihiro Sato,In Proceedings of the 3rd Empathy-Centric Design Workshop: Scrutinizing Empathy Beyond the Individual (EmpathiCH '24), ACM, New York, NY, USA, 21–25,DOI: 10.1145/3661790.3661796
- Title: BeadMuse AI: Enhancing Inclusive and Independent Crafting Through Adaptive Pixel Art Templates,Sifan Chen, Danyang Peng, Giulia Barbareschi, Chihiro Sato, and Dunya Chen,In IoT '23: The International Conference on the Internet of Things (IoT2023). ACM, New York, NY, USA. 211–218,DOI: 10.1145/3627050.3631580
■Local Communities
・Research Objective:Exploring how service design can help local issues through co-creation
- Title:The MOGA Museum of Art's Perspective on Community Contribution to the Utilization of Vacant Houses: Sustainable Operation and Social Impact,Maki Higashi,Yi Xia,Chihiro Sato,2025 Society of Service Science 13th National Conference
- Title:Design and value of a medium for recording the activities of people in the Kachigawa shopping district, Kasugai City, Aichi Prefecture,Serena Ezaki,Tasuku Kurobe,Nobuhide Sakurai,and Chihiro Sato,2023 Society of Service Science 11th National Conference
- Title:Design of services that promote new value co-creation through communication by rediscovering the charm of the city.,Riho Suzuki,Momoha Nakano,Hikaru Oosuga,Yifan Xu,and Chihiro Sato,2023 Society of Service Science 11th National Conference
- Title:Challenges and possibilities of ultra-compact electric mobility experience in urban areas,Tasuku Kurobe,Keisuke Takada,Chihiro Sato,and Keiko Ihara,2022 Society of Service Science 10th National Conference
- Title:Co-creation of “Tsunako,” a service that provides newcomers to the community with an opportunity to participate in the community.,Kai Kojima ,Yijie Hou,and Chihiro Sato,2022 Society of Service Science 10th National Conference

Areas of Research

・Cultural and　Artistic design
・Research on arts and social welfare
・Elderly communities and social interactions
・Designing social welfare services for the minorities
・User Experience and Research
・Ethnography and Cultural Studies

Social Contributions

She aims to create a sustainable and affluent society by incorporating culture and art into service design and public space design.
Video

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